How the UK NHS Benefited from an Online Booking System
September 12, 2021
NHS Booking System: How the NHS benefited
The UK National Health System (NHS) has moved away from the traditional paper-based appointment system and instead into an online booking system.
Doing so has empowered NHS patients and staff with an easier and more convenient way of scheduling appointments and making bookings. With a web-based booking tool, NHS patients can book an appointment 24/7 anytime, anywhere.
The NHS has steadily been incorporating web-based booking systems as part of its efforts to improve operational efficiency and customer satisfaction. The NHS has now partnered with us at BookingLive, a leading online booking system, for a booking program for its courses. This has produced creditable results for the Croydon Clinical Skills and Simulation Centre which offers the said courses.
The booking system developed for the centre boasts many impressive features. Users can view available courses by selecting the appropriate area from the menu. There is an integrated calendar in the Croydon Clinical Skills and Simulation Centre website that guests can look at when viewing available dates for the courses.
Once they have selected a schedule, they can reserve a course by entering their details and making payment via Worldpay. The last step is confirmation from the NHS booking system that the booking has been successfully made. There is also an FAQ section that users can refer to if they have any issues or confusion surrounding the booking system.
Interested to know how BookingLive can positively impact your business? Please contact us.