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Streamline and maximise your meeting room and venue booking with BookingLive, the leading platform trusted by central and local government departments for 10+ years. We optimise the most important customer journeys and help companies just like you operate more efficiently.
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Schedule Room Hire Bookings
Use our meeting room booking system to set up and manage schedules for meeting room and venue hire, including descriptions of the room and available hours. Publish events at set times and manage resources.
Customised Room Booking Forms
Within the booking app, you can create room booking forms to capture the information you need. The room booking system will log attendees information, appointment location and more.
Easy Calendar Management
Manage your meeting room and venue hire calendars on our meeting room booking system. Manage schedule capacity, keep track of customers and appointment history and easily amend or cancel bookings with email and SMS notifications.
Payments, Deposits & Invoicing
Need to take payments for your meeting rooms and venue hire? Choose from over 30 payment gateways on the BookingLive platform and take full or part (deposit) payments, issue refunds and process invoices.
Sync Staff Calendars
Keep staff in the loop and avoid booking mishaps with calendar syncing. The booking software will align appointment availability with your team’s available hours.
Reduce No-shows with SMS
Reduce no-shows by up to 70% by using our meeting room booking system to send email and text reminders to help customers keep their appointment bookings.
Dashboard, Reports & Check-in
Access custom analytics reports to help you manage your organisation or department. Easy check-in for attendees.
Multiple Integrations and Plugins
Tailor your booking system to fit perfectly with your business processes and goals with our extensive collection of plugins. Choose from over 50 integrations like Google Calendar, Salesforce, WordPress, MS Dynamics and more.
Automated Room Booking Notifications
Send automated notifications to your customers. Our meeting room booking system will send booking confirmation, SMS appointment reminders and capture customer feedback automatically.
Schedule Room Hire Bookings
Use our meeting room booking system to set up and manage schedules for meeting room and venue hire, including descriptions of the room and available hours. Publish events at set times and manage resources.
Customised Room Booking Forms
Within the booking app, you can create room booking forms to capture the information you need. The room booking system will log attendees information, appointment location and more.
Easy Calendar Management
Manage your meeting room and venue hire calendars on our meeting room booking system. Manage schedule capacity, keep track of customers and appointment history and easily amend or cancel bookings with email and SMS notifications.
Payments, Deposits & Invoicing
Need to take payments for your meeting rooms and venue hire? Choose from over 30 payment gateways on the BookingLive platform and take full or part (deposit) payments, issue refunds and process invoices.
Sync Staff Calendars
Keep staff in the loop and avoid booking mishaps with calendar syncing. The booking software will align appointment availability with your team’s available hours.
Reduce No-shows with SMS
Reduce no-shows by up to 70% by using our meeting room booking system to send email and text reminders to help customers keep their appointment bookings.
Dashboard, Reports & Check-in
Access custom analytics reports to help you manage your organisation or department. Easy check-in for attendees.
Multiple Integrations and Plugins
Tailor your booking system to fit perfectly with your business processes and goals with our extensive collection of plugins. Choose from over 50 integrations like Google Calendar, Salesforce, WordPress, MS Dynamics and more.
Automated Room Booking Notifications
Send automated notifications to your customers. Our meeting room booking system will send booking confirmation, SMS appointment reminders and capture customer feedback automatically.
Head of Operations - Microsoft
"Before discovering BookingLive it was extremely hard for us to compliantly manage bookings for events, socials and meetups. This booking software app has taken all that pain away from this scheduling process by providing a fully scalable, bespoke, GDPR compliant, booking and scheduling system."
★★★★★
Strategic Projects Manager - Cambridgeshire County Council
"I was truly impressed with the level of support that we received from Booking Live. We were allocated our own Project Manager to support us through the initial implementation phase. He was always available and highly responsive, nothing was ever too much trouble and the few problems we did experience were quickly resolved. After the first month, we were directed towards BookingLive’s helpdesk to resolve issues and have continued to receive the same high level of support."
★★★★★
Commercial Manager - Stockton-on-Tees Council
"Excellent from start to finish. We selected BookingLive.com after reviewing the majority of the web UK based booking software providers. They stood out amongst the rest and were able to simply and easily configure their scheduling system to the needs of our businesses AirTrail and GoClimb. Booking Live are professional, provide excellent service and I would definitely recommend them.”
★★★★★
Systems Development & Business Support Officer - East Lothian Council
"We use the booking app for numerous activities and services within the local authority. This booking app has offered a service we previously have been unable to offer to our customers and we have taken a huge volume of online bookings and additional revenue."
★★★★★
Senior Instructor & Administrator - Wokingham Borough Council
"Since we adopted BookingLive in 2017 to replace our previous booking system we've been very satisfied. The software works very well and I have nothing but praise for the support team when speaking with them. The project was delivered on time and budget and has proven to be a cost saving exercise and a considerable saving on our previous booking fees. I'd thoroughly recommend using the scheduling software. It's the right price, the right product and is like Ronseal - it does exactly what it says on the tin."
★★★★★
Senior Operations - Hampshire County Council
"The majority of our bookings are now made by customers in the evening, something which wouldn't have been possible if we hadn't engaged with BookingLive and launched their scheduling software. We have now used the booking app for the activity centre and elsewhere in the Council for making appointment bookings such as green spaces and BBQ pitches."
★★★★★
Head of Central Government Sales - Insight
"The way all booking apps should be done. If you can think of a scheduling or resourcing process you have internally that is currently managed by a person using a spreadsheet or any other form of static record that needs to be manually update and therefore isn't a real-time appointment booking system you need to engage BookingLive to demonstrate the way booking apps should be done."
★★★★★
ICT Business Manager - Guildford Borough Council
"BookingLive have been great from the start - our appointment and scheduling system went live on time and worked immediately. The team have understood that some of our needs are slightly different to their other clients and have configured our booking system app accordingly"
★★★★★
Business Development Manager - Nottinghamshire County Council
"We're happy with the day-to-day functioning of BookingLive. Our website is great and stable, if there ever are any problems they get rectified quickly - communication has definitely improved. The booking app has loads of great features. As well as being extremely powerful I think the admin system looks good. Although this isn’t important in terms of how the system runs, it’s important to me to have a system which looks nice. It’s very user friendly.”
★★★★★
Business Development Manager - Nottinghamshire County Council
"We're happy with the day-to-day functioning of BookingLive. Our website is great and stable, if there ever are any problems they get rectified quickly - communication has definitely improved. The booking app has loads of great features. As well as being extremely powerful I think the admin system looks good. Although this isn’t important in terms of how the system runs, it’s important to me to have a system which looks nice. It’s very user friendly.”
★★★★★
An example of one of our many client success stories involves Charnwood Borough Council. Before BookingLive came onboard, the council used manual processes to manage their bookings. This lengthy process meant that they were limiting their ability to produce sales.
With the help from our booking platform, the council saw incredible results. In particular, one customer booked 28 separate activities in one transaction – out of office hours. It took the customer 30 minutes to make these multiple bookings. It is believed that a booking of this scale would have previously taken one council officer most of the day, and it would have required several contacts with the customer.
Schedule A Demo
With BookingLive, you can utilise multiple integrations, manage payments and improve your customer service with 24/7 bookings. Plus, our team is on-hand to support you whenever you need it.
Enjoy a broad range of capabilities alongside a simple user experience with your customers in mind. Our platform is fully GDPR compliant, holding accreditation by ISO 27001 – the international standard for information security, PCI compliance and Cyber essentials plus.
Proud suppliers to central and local government through a range of agency partners and government frameworks
G-Cloud Approved
BookingLive’s software solutions have been government-approved through the G-Cloud 10 framework. As a result, departments in the public sector can easily purchase our offering with confidence and ease. You can trust that our team will deliver due to our 10+ years of experience working with the public service industry. Organisations experience accelerated efficiency thanks to our range of secure systems.
Digital Outcomes & Specialists Approved
We at BookingLive have received approval from the Digital Outcomes and Specialist framework (DOS) RM1043. Alongside other frameworks in the Digital Marketplace such as G-Cloud, the DOS is at a high level in due diligence and prior vetting of suppliers. DOS allows teams like us at BookingLive to implement sophisticated online booking and reservation systems for customers.
Microsoft Approved
Our solutions and services are also approved by Microsoft and we are part of the Microsoft Preferred Supplier framework. As part of this approval status, we met the highest modernised standards. These standards had an enhanced focus on business goals, expanded visibility and the agility to adapt in order to stay relevant as commercial needs change.
G-Cloud Approved
BookingLive’s software solutions have been government-approved through the G-Cloud 10 framework. As a result, departments in the public sector can easily purchase our offering with confidence and ease. You can trust that our team will deliver due to our 10+ years of experience working with the public service industry. Organisations experience accelerated efficiency thanks to our range of secure systems.
Digital Outcomes & Specialists Approved
We at BookingLive have received approval from the Digital Outcomes and Specialist framework (DOS) RM1043. Alongside other frameworks in the Digital Marketplace such as G-Cloud, the DOS is at a high level in due diligence and prior vetting of suppliers. DOS allows teams like us at BookingLive to implement sophisticated online booking and reservation systems for customers.
Microsoft Approved
Our solutions and services are also approved by Microsoft and we are part of the Microsoft Preferred Supplier framework. As part of this approval status, we met the highest modernised standards. These standards had an enhanced focus on business goals, expanded visibility and the agility to adapt in order to stay relevant as commercial needs change.
Step 1 - Scope & Discovery
When you begin working with BookingLive, we seek to review your business needs and gather key requirements. We do this by holding discovery workshop sessions with your senior key stakeholders and our enterprise success manager and senior analyst. We document a Statement of Works, ensuring both parties agree to the deliverables to ensure your meeting room booking software is successful.
Step 2 - Project Delivery
Time to deliver. Using the Statement of Works and a project plan of milestones, resources and deliverables, we set up your booking app. We import customer and booking data if applicable, complete user acceptance testing and provide specific training for your team.
Step 3 - Testing & Assurance
As well as manual User Acceptance Testing against the Statement of Works and any custom development, we run automated and functional testing across the booking app. We invite your key stakeholders to undertake a quality assurance review so that we can move on to go live sign off.
Step 4 - Go Live
When we have completed testing, provided the right training for your team and you have received booking app documentation, we schedule the go live. The go live is an efficient process, allowing you to return to business as usual. Following this, we may perform an IT audit and Quality Assurance review.
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